If a GP or other healthcare professional believes you need onward care or investigations, you may be referred to secondary care services eg local hospitals. 

Unfortunately, as has been widely publicised, the wait list to see hospital consultants can be long, depending on the specialty. If there is any degree of urgency, we will always highlight this in the referral letter. However, ultimately it is up to the hospital department to triage and allocate patients on the waiting list accordingly.

Please note, we at the Surgery are powerless to chase up hospital appointments on patients' behalf. We do not have any phone numbers that are not available to the public, and to do so would take time away from caring for other patients. 

To find out about your status on hospital waiting lists, please refer to the below list of useful numbers that you can try 08:00 - 18:00 Monday to Friday, or 08:00 - 15:30 on Saturdays. Lines tend to be quieter in the evenings and at weekends.


East Kent Hospitals Clinical Area Direct Dial phone number
Outpatient general enquiries 01227 868686
2 week wait referrals 01227 864240
Ophthalmology, ENT, Maxillofacial 01227 864332
General medicine, Endocrinology, Diabetes, Neurology, Gastroenterology, Rheumatology, Respiratory, Cardiology, Dermatology, Gynaecology, Acute Paediatrics, Physiotherapy 01227 864202
Trauma & Orthopaedics, Vascular, Urology, Colorectal, General surgery 01227 866440
Medical imaging 01227 868686
Pain Clinic 0300 123 1753
Colposcopy 01233 616700

01843 234395 (for 2ww endoscopies K&C Endoscopy Unit – 01227 783058

Cancer care nurses 01227 868666
Kent & Canterbury Hospital  01227 766877
Patient Experience Team (PALS) 01227 783145 / 01227 864314

Waiting for a Hospital Appointment Information Poster