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Contact Us
Address
New Dover Road Surgery
10 New Dover Road
Canterbury
CT1 3AP
Get directions (opens in Google Maps)
Phone
Telephone calls may be recorded for the protection of you, the surgery and for internal training purposes.
Referrals
- Chasing up a community service eg the district nurses? Please call 0300 123 1957
- Chasing a local hospital appointment, or not heard anything following a referral from your GP? Our staff have limited capacity to ring the hospital on your behalf and no shortcut past the hospital switchboard. Please make every effort to chase hospital-related queries directly with them. The Kent and Canterbury switchboard number is 01227 766877, or their outpatients appointment line is 01227 868686.
Accessibility
Wheelchair access
Wheelchair access is available at the front of the surgery and we have toilets for the disabled.
Disabled Parking: Blue Badge Scheme
The Blue Badge scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.
See our disability access policy
Parking
- Car Parking
- Cycle parking
- Disabled parking
Opening Hours
Important
We are closed on bank holidays. See our events and closures page to learn more.
| Day | Opening hours |
|---|---|
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Out of Hours
Enhanced Access
Extended evening surgeries
6.00pm to 8.15pm Wednesday and Thursday evenings for pre-bookable telephone appointments only.
After 6.30pm our telephone will relay a message on how to contact the out of hours service.
The surgery doors will be locked after 6.30pm.
Saturday appointments
Available for our patients at Bridge Health Centre and the University Medical Centre. These are run by doctors and nursing staff from across our South Canterbury Primary Care Network of 3 surgeries: New Dover Road, Canterbury Medical Practice and the University Medical Centre, and available for any patient registered at any of these 3 surgeries. Please telephone reception to book a Saturday appointment.
Sunday appointments
Limited numbers available bookable in advance held at the Kent and Canterbury Hospital and run by a clinician working for the Primary Care Network.
Consultations are by appointment only. To make an appointment, contact the surgery during the above weekday hours. You may also book a telephone consultation. Some appointments are always reserved for urgent consultations, which are triaged first by a GP over the phone. Patients may choose to see any available doctor (but bear in mind choice may not be possible if the problem is urgent).
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself - for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it's not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Find Us
Integrated Care Board
Kent and Medway Integrated Care System
Visit the ICB website