Coronavirus Vaccines: the latest information

*AstraZeneca Vaccines in under 30s: Please note, first doses of the AstraZeneca (Oxford) vaccine are currently not being offered to anyone under 30. If you are under 30 and waiting for your second dose, it is still recommended that you should have the AstraZeneca vaccine for your second dose.*

We are inviting patients based on the national priority list. Please be patient and wait to be contacted when the vaccine is available for you..

You do not need to contact the surgery until you receive a letter, text or phone call about getting the Covid-19 vaccine.
Our phone lines are very busy; please help us to keep lines open for people needing to make appointments for other health matters.

If you fall into one of the groups listed below in red, presume we will be attempting to contact you over the coming days/weeks. If in the meantime you are offered an appointment at a local vaccination centre, it is up to you whether you take this up and go there, or wait to hear from us.

If you are in the top 6 priority groups and have not yet heard, it is because we have not managed to get hold of you. Please contact the Surgery to update your contact details and to enquire as to when you will be able to book in.

If you have questions about the vaccine please read the information below.

Frequently Asked Questions:

Which priority group are you currently inviting?
As of 8th April 2021 we are currently inviting those highlighted in red below for 1st doses. Those highlighted in green have been done, or almost done, and we are working on second doses for groups 1 - 4:

  1. Residents in a care home for older adults and their carers
  2. All those 80 years of age and over, and frontline health and social care workers
  3. All those 75 years of age and over
  4. All those 70 years of age and over and clinically extremely vulnerable individuals
  5. All those 65 years of age and over 
  6. All individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality
  7. All those 60 years of age and over*
  8. All those 55 years of age and over*
  9. All those 50 years of age and over*

* If you receive an invitation saying you can book into a central vaccination hub before hearing from us, we advise you take up this offer. 

How are you contacting people to invite them for a vaccine?
We are contacting patients by telephone mostly and will send letters to those we are unable to get hold of. Please ensure we have your up-to-date telephone number.

Why have I been offered an appointment at Bridge Health Centre?
We are working together with Canterbury Medical Practice (partly based at Bridge) and the University Medical Centre to deliver the vaccine programme, as we form a Primary Care Network (PCN) with them. Bridge was nominated as our lead site and is where the stocks of vaccine are delivered to. Due to the fragile nature of the Pfizer vaccine, we are unable to move this further than Bridge, so currently all patients having the Pfizer vaccine are having to travel to Bridge. We have been able to hold some clinics for the AstraZeneca vaccine from our own Surgery, and are using this vaccine for care home residents and the housebound. However we have also been utilising the Bridge site for large clinics, as there is more parking space. Each Practice is organising clinics for their own patients, so you will be invited by a member of New Dover Road staff, and the staff at the clinic session are also from New Dover Road (plus a number of fully-trained volunteers, including retired GPs).

If I cannot attend an appointment what should I do?
If you have received and accepted an invitation for a Covid-19 vaccine we would strongly encourage you to prioritise coming to the appointment. If for unavoidable reasons you cannot make it, please call us to cancel as soon as possible, so that we can invite someone else. Do not call Bridge Health Centre.

Should I come for a vaccine if I have symptoms of Covid-19?
No. If you or someone in your immediate household has symptoms of the virus it is essential that you self-isolate and book a test. Your vaccine can be re-arranged after your self-isolation.

If I’ve had Covid-19 do I need the vaccines?
Yes, getting vaccinated is just as important for those who have already had Covid-19 as it is for those who haven’t.

How soon after having Covid-19 can I have the vaccine?
It is recommended that people wait 4 weeks after recovering from Covid-19 or from being tested positive but not experiencing symptoms. We will rearrange invitations if you are in this situation when first invited to have the vaccine.

When will the second dose be given?
From 30 December the national guidance changed and second doses will now be scheduled for 10-12 weeks after the first dose. As of 10th March, we are starting to rollout second doses, beginning with patients who received their first in the week before Christmas.

Can I pay for the vaccines privately?
No, all Covid-19 vaccines are being provided free by the NHS. If you see any offers to get the vaccine privately it will be a scam and you must not contact them.

Are you keeping reserve lists?
Yes, but these can still only consist of people within the red priority groups above. Please be assured that wastage to date has been absolutely neligible, due to careful planning.

I am in one of the above groups highlighted in red. Why have I not yet heard from you?
We are using every dose of vaccine we are provided with as quickly as possible after they are delivered. However, we have no control over how many vials of vaccine we receive each week and receive just a fraction of the numbers of patients eligible. We therefore each week have to work out how many appointments we can provide based on the number of vaccine doses we are expecting delivery of. We have tried to prioritise as best as possible but there are far more patients in the current priority group than we receive in a typical weekly delivery, and we generally only get 48 - 72 hours' notice, so it is more efficient to work through lists methodically. This is why it is important not to contact us, as we are working hard to plan clinics effectively and call as many patients as we can in each week. We are slightly ahead of the national average in terms of vaccine delivery rates, so please do not worry if you think you should have heard but haven't yet. For this same reason we are unable yet to contact patients to organise their second doses, as this is very much dependent on government decision making, and delivery schedules that are out of our hands.

Find out more: For more information about the Covid-19 vaccination programme in Kent and Medway please visit www.kentandmedwayccg.nhs.uk/covid19vaccine


Please help protect yourself, friends and loved ones by getting vaccinated when you are invited. In the meantime, it is as important as ever to maintain social distancing, handwashing and wearing face coverings in public spaces.

Currently, 44% of all New Dover Road Surgery patients have had at least one vaccine dose, including 98% of patients aged 75 and over. 13% of our patients have had their 2nd dose. Our Surgery have delivered over 3000 vaccine doses since 22nd December, and as a Primary Care Network, we have delivered over 10,000.

Page updated 8th April

Published: Dec 3, 2020

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